tag:blogger.com,1999:blog-8942335141683014902.post4677122353758711021..comments2024-03-01T15:03:05.962+00:00Comments on Charles Fudgemuffin: Payhip: A handy sales website for indie authorsCharles Fudgemuffinhttp://www.blogger.com/profile/04644403046003673633noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8942335141683014902.post-47055544928642549462015-10-22T22:38:36.237+01:002015-10-22T22:38:36.237+01:00Glad you liked the post, David. Payhip are great.
...Glad you liked the post, David. Payhip are great.<br /><br />With reference to Amazon, I wasn't hasty to slam them ... they were four months late in paying me! Four months is the very opposite of hasty.<br /><br />Also, I'm from the UK, not South Africa, so Amazon pay straight into your account (well, they were supposed to). Also, this was not long after I had published the final three books in the 'How To Save The World' series, so my royalties were well over $100 in any case (although that was irrelevant in my case because for payments to the UK, Amazon don't have a minimum threshold).<br /><br />Anyway, even after I raised the non-payment with them it still took them almost a further month and a half for them to eventually pay my royalties. This was despite me repeatedly emailing them every few days to chase them up.<br /><br />About four years ago I was a massive Amazon fan, and they had one of the best customer service departments I'd ever experienced. Back then, I had nothing but praise for Amazon. However, not long after that they obviously made dramatic changes to their customer service department because their staff went from one extreme to the other - from brilliant to disinterested, unknowledgeable and tardy. I'd love Amazon to one day return to their former excellence, but sadly judging by the latest reviews on <a href="https://uk.trustpilot.com/review/www.amazon.co.uk" rel="nofollow">TrustPilot</a> I'm not the only person to experience shoddy customer service.<br /><br />On the plus side, since this incident they've subsequently paid my royalties on time, i.e. payments sent 60-90 days after a sale, so payments reach your account 63-93 days after a sale. And to look at the positives, at least this bad experience motivated me to publish my books with other publishers, so from a personal point of view there were some positives to take from it.<br /><br />Anyway, sorry for the rant. Thanks for your reply and other self-publishers from South Africa may find your tip useful.Charles Fudgemuffinhttps://www.blogger.com/profile/04644403046003673633noreply@blogger.comtag:blogger.com,1999:blog-8942335141683014902.post-87154285252006819742015-10-20T08:28:18.581+01:002015-10-20T08:28:18.581+01:00Thanks for the great and detailed post on PAyhip, ...Thanks for the great and detailed post on PAyhip, I agree it kick-ass. Regarding the late payment from Amazon I would not be too hasty to slam them. Being from South Africa you were probably waiting for your royalties via posted check. My first few checks took forever (have to meet $100 threshold) and then still got lost. Would recommend you have a serious look at using a service like Payoneer with Amazon to collect your cash. (I use it, it works) <br /><br />Dave HDave Hendersonhttps://www.blogger.com/profile/12154279928269512976noreply@blogger.com